Each piece is hand-cast, hand-colored, hand-glazed and one-of-a-kind. you might find small imperfections of the handmade process, which are celebrated as part of a piece’s beauty and character.


PAYMENT

We accept payments by PayPal.

RECOMMENDED CARE

Although Lagrima ceramics are dishwasher safe, we recommend you hand-wash yours. Please avoid placing in the microwave.

SHIPPING

Shipping costs are the responsibility of the buyer.
Our pieces are shipped  through CTT Portuguese Mail.

REFUNDS & EXCHANGES

We ship our products with great care to make sure all pieces arrive in perfect condition. If your purchase is damaged during shipping, please contact us via email within 2 days of receipt, and we will be happy to work with you to find a solution. Please take pictures of the broken shipment and packaging.
We regret that we are not able to accept retuns.

ADITIONAL POLICIES

We also accept custom orders based on the pieces in the catalog, with the added option of choosing colors and styles not in stock, but please keep in mind that all pieces will have unique paterns.


Please note: VAT tax is included in the prices shown.